![]() Serve as the customer service liaison and advocate between managers, clients, and field team members.Identify up-sale opportunities at each site to maximize sales and to keep each site looking its best on behalf of the customer.Īdhere to Christy Webber Landscapes customer service standards to ensure excellent customer service and maximize overall client satisfaction. ![]() Prepare and present estimates/proposals to prospects and/or existing clients.Actively educate clients on best management practices and perform regular property walk-throughs to identify services to improve the site.Build a strong customer base by identifying prospective clients, while creating relationships to generate referrals with new and existing clientele.Among these are sales, estimating, budgeting, invoicing, and quality control through management of horticultural practices and site personnel.Įssential Duties and Responsibilities include the following (other duties may be assigned): Working closely with AMs and Senior AMs, the candidate will assist and learn our processes and practices while building a portfolio of their own and gaining expertise. This is an entry-level mentorship position designed to assist the AMs and Senior AMs with contract administration, site visits, measuring, documentation, and actively managed accounts. Then, sign up for my e-mail newsletter to get updates when future episodes are released.Job Summary: In Christy Webber Landscapes, the Junior Account Manager acts as the consistent representative client’s trust. Comments or Questionsĭid you find Christy’s story inspiring? If so, let me know in the comments below. Handyman Web Academy Info (Now called Handyman Marketing Machine)Īs always, thanks for listening! And a special thanks to Christy Webber for joining me on the podcast and sharing her story to help others succeed.ĬLICK HERE to subscribe to the podcast on iTunes.The importance of letting go and allowing others to help you.How brutal honesty with your customers can take your business to the next level.How to overcome fear and finally get started with your business.Struggles with employees and how to deal with them.How integrating your story into your business can get your customers working to help you. ![]()
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